Terms of Service

Article 1 (Purpose)

These terms govern the use of the services that MOA Place (the “Company”) provides at moa.place and its subdomains (the “Services”), setting out the rights, obligations and responsibilities of the Company and its members.

Article 2 (Definitions)

1. “Services” means the MOA Place platform as a whole, including the travel route service Koroute (koroute.moa.place), the wellness recommendation and booking service WellHour (wellhour.moa.place), the shared account (id.moa.place) and account management (id.moa.place/account).
2. “Member” means a person who has agreed to these terms, created a shared account and uses the Services.
3. “Partner business” means a third-party business that has contracted with the Company to offer bookings for goods or services through WellHour or similar.
4. “Content” means any information a Member saves or posts to the Services, including routes, reviews, images and text.

Article 3 (Publication and amendment of these terms)

1. The Company publishes these terms on the initial screen of the Services or on a linked page.
2. The Company may amend these terms within the limits of applicable law, including the Act on the Regulation of Terms and Conditions and the Act on Consumer Protection in Electronic Commerce.
3. Amendments are announced at least 7 days before they take effect (30 days for changes unfavourable to Members), stating the effective date and the reason. Unfavourable changes are also notified individually, by email or a similar means.
4. A Member who continues to use the Services without objecting before the effective date is deemed to have accepted the amended terms. A Member who does not accept them may terminate the agreement by closing their account.
5. Superseded versions remain readable at their dated permanent links.

Article 4 (Registration and accounts)

1. Registration is open to persons aged 14 or over who agree to these terms and to the Privacy Policy and apply by the procedure set by the Company; the agreement is formed when the Company accepts the application.
2. On applying, a Member provides the following. Family name and given name are displayed in the order conventional for the Member's language.
   • Required: email address, password, given name, date of birth, nationality category (Korean / non-Korean)
   • Optional: family name, gender (female / male / other / undisclosed), contact number (mobile)
3. The date of birth is used to confirm that the applicant is 14 or over; applications from anyone under 14 are refused.
4. The contact number is optional and is used only to contact the Member about their account. The Company does not verify ownership of the number and does not treat it as proof of identity.
5. The Company obtains the following consents separately at registration. Registration is not possible without the required consents; declining the optional consent does not restrict registration or use of the Services.
   • Required: agreement to these terms, consent to the collection and use of personal data, confirmation of being 14 or over
   • Optional: consent to receive marketing communications (which may be withdrawn at any time)
6. Members must provide accurate information and update it without delay when it changes.
7. Members are responsible for their account and password, which may not be transferred or lent to anyone else. Suspected misuse must be reported to the Company immediately.
8. The Company may refuse an application, or terminate the agreement afterwards, where it finds impersonation, false information, or registration for an improper purpose.

Article 5 (Provision and change of the Services)

1. The Services are provided free of charge. If paid services are introduced, the price and conditions will be announced in advance and consent obtained.
2. The Company may change or discontinue all or part of the Services for operational or technical reasons; significant changes unfavourable to Members are announced in advance.
3. The Company may suspend the Services temporarily for maintenance, faults, force majeure or other unavoidable reasons.

Article 6 (Booking services and the Company's status as an intermediary)

1. In WellHour bookings the Company acts as an intermediary between the Member and the partner business and is not a party to the sale. Responsibility for the goods or services, their quality and any defects rests with the partner business.
2. Cancellation, change and refund follow each partner business's policy and applicable law, including the Act on Consumer Protection in Electronic Commerce. Individual policies are shown on the booking screen.
3. The Company may assist in resolving disputes to the extent necessary for the smooth operation of the intermediation service.

Article 7 (Member obligations)

Members must not:

• impersonate others or infringe the rights of the Company or third parties, including intellectual property rights;
• interfere with the normal operation of the Services, including bulk collection or crawling by automated means, unauthorised access, or exploitation of vulnerabilities;
• harm partner businesses, for example through false bookings or repeated no-shows;
• post or transmit obscene, violent or defamatory content, or information that breaches the law;
• use the Services commercially without authorisation, or resell them.

Article 8 (Content and intellectual property)

1. Intellectual property rights in the Services and their components — software, design, trade marks, databases and so on — belong to the Company or the rightful owner.
2. Copyright in Content belongs to the Member who created it. The Member grants the Company a royalty-free right to use that Content (to store, reproduce and display it) to the extent necessary to operate, improve and promote the Services. This right ends when the Member closes their account or deletes the Content.
3. The Company may remove Content or restrict its visibility without prior notice where it breaches the law or these terms.

Article 9 (Personal data)

The Company protects Members' personal data as required by law; details are set out in the Privacy Policy. Device permissions requested by the mobile apps are described in App Permissions.

Article 10 (Restriction of use and termination)

1. A Member may terminate the agreement at any time by closing their account at id.moa.place/account or by contacting the Company.
2. Where a Member breaches these terms or the law, the Company may restrict use in stages — warning, temporary suspension, permanent restriction — and may terminate the agreement immediately for a serious breach. Members may object to such measures.

Article 11 (Limitation of liability)

1. Information about places, routes and businesses is provided for reference; the Company does not warrant that it is complete, accurate or current. Please confirm opening hours, prices and similar details with the venue before visiting or booking.
2. The Company is not liable for loss arising from causes beyond its reasonable control, such as force majeure or communications failures, or for loss attributable to the Member.
3. The paragraphs above do not apply to loss caused by the Company's intent or gross negligence, or to liability that cannot be excluded by law.

Article 12 (Damages)

Where the Company or a Member causes loss to the other by breaching these terms, the party at fault is liable for that loss in accordance with applicable law.

Article 13 (Governing law and jurisdiction)

1. These terms and the use of the Services are governed by the laws of the Republic of Korea.
2. Disputes arising from use of the Services are brought before the court having jurisdiction under the Civil Procedure Act.
3. Where the Korean and English versions differ, the Korean version prevails.

Addendum

1. These terms take effect on 1 August 2026.
2. They supersede the terms effective from 25 July 2026.